Refund Policy Overview
We take reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.
However, no method of online data transmission is 100% secure, and we cannot guarantee absolute security.
No Refund After Work Has Started
Once a project has started or work has been delivered, refunds will not be issued.
This includes:
- SEO work
- Marketing campaigns
- Content writing
- Graphic design
- Strategy development
Refund Eligibility
Refunds may only be considered if:
- Work has not yet started
- Payment was made by mistake
- The project is cancelled before work begins
Approved refunds may take 5–10 business days to process.
Client Cancellation
If a client decides to cancel a project after work has begun, no refund will be provided for work already completed.
Chargebacks
Clients agree not to initiate payment chargebacks without first contacting us to resolve the issue.
Unauthorized chargebacks may result in termination of services and legal action.
What is your refund policy for IT services?
Find clear answers about our refund conditions and processes to ensure your satisfaction with SRS TECH LTD.
How do I request a refund for graphic design services?
Please contact our support team with your order details to initiate the refund process.
Are refunds available for social media management services?
Refunds are considered on a case-by-case basis depending on service delivery and contract terms.
What is the timeframe for processing refunds?
Refund requests are processed within 10 business days after approval.
Will I receive a full refund or partial refund?
Refund amounts depend on the service stage and work completed at the time of cancellation.
Is there any refund if I cancel a project midway?
Partial refunds may apply, factoring in completed work and any incurred expenses.
