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Privacy Policy

Privacy Policy

Privacy Policy

Clear policies for how we work with clients and visitors.

Privacy Policy

Last updated: 22 October 2026

SRS TECH (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, and protect personal information when you visit srstech.co.uk, contact us, or engage our software, AI, automation, and writing services.

Who we are

SRS TECH operates from C74/1, Block 4, Gulshan-e-Iqbal, Karachi, Pakistan, and serves clients internationally. Contact: info@srstech.co.uk · +44 7459 002832.

Information we collect

Contact details you provide (name, email, phone, company) via forms or email.
Project information needed to scope and deliver services.
Technical data such as IP address, browser type, and basic analytics when you use the site.
Payment references related to invoices (we do not store full card numbers on this website).

How we use information

To respond to enquiries and deliver contracted work.
To improve the website and our services.
To send project-related communications you request.
To meet legal, accounting, and security obligations.

Cookies

We may use essential cookies for site functionality and optional analytics cookies to understand traffic. You can control cookies through your browser settings.

Sharing

We do not sell your personal data. We may share information with trusted processors (hosting, email, form tools) solely to operate the business, or when required by law.

Retention & security

We retain information only as long as needed for the purposes above or as required by law. We apply reasonable technical and organisational measures to protect data.

Your rights

Depending on your location, you may request access, correction, deletion, or restriction of your personal data. Email info@srstech.co.uk to make a request.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do.

Privacy Policy

Last updated: 22 October 2026

SRS TECH (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, and protect personal information when you visit srstech.co.uk, contact us, or engage our software, AI, automation, and writing services.

Who we are

SRS TECH operates from C74/1, Block 4, Gulshan-e-Iqbal, Karachi, Pakistan, and serves clients internationally. Contact: info@srstech.co.uk · +44 7459 002832.

Information we collect

Contact details you provide (name, email, phone, company) via forms or email.
Project information needed to scope and deliver services.
Technical data such as IP address, browser type, and basic analytics when you use the site.
Payment references related to invoices (we do not store full card numbers on this website).

How we use information

To respond to enquiries and deliver contracted work.
To improve the website and our services.
To send project-related communications you request.
To meet legal, accounting, and security obligations.

Cookies

We may use essential cookies for site functionality and optional analytics cookies to understand traffic. You can control cookies through your browser settings.

Sharing

We do not sell your personal data. We may share information with trusted processors (hosting, email, form tools) solely to operate the business, or when required by law.

Retention & security

We retain information only as long as needed for the purposes above or as required by law. We apply reasonable technical and organisational measures to protect data.

Your rights

Depending on your location, you may request access, correction, deletion, or restriction of your personal data. Email info@srstech.co.uk to make a request.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do.

Refund Policy

Last updated: 22 October 2026

This policy covers fees paid to SRS TECH for software engineering, AI/automation, consulting, and writing services.

Project deposits

Discovery sprints and project deposits are generally non-refundable once work has started, because calendar capacity and discovery effort are reserved for your engagement.

Milestone payments

Payments tied to delivered milestones are due as stated on the invoice. Refunds are not issued for completed and accepted milestones.

Cancellations by the client

If you cancel before work begins, we may refund unused prepaid fees minus any non-recoverable costs already incurred.
If you cancel after work begins, fees for work performed (time and materials or completed milestones) remain payable; unused prepaid amounts may be credited or partially refunded at our discretion.

Cancellations by SRS TECH

If we cannot continue an engagement for reasons within our control, we will refund prepaid fees for undelivered work after deducting fees for work already completed.

Writing & content services

Revision rounds included in the statement of work are covered. Refunds are not provided for completed drafts that meet the agreed brief. If delivery is late beyond the agreed timeline due to us, we will agree a make-good (extra revisions or fee adjustment).

How to request a review

Email info@srstech.co.uk within 14 days of the invoice date with your invoice number and reason. We aim to respond within five business days.

Bank transfers

Invoice payments should use the bank details published on this site. Always include your invoice number as the payment reference. For payment confirmation or bank-detail queries, contact info@srstech.co.uk.

Terms of Service

Last updated: 22 October 2026

By using srstech.co.uk or engaging SRS TECH, you agree to these terms.

Services

We provide custom software engineering, AI and automation, cloud/integrations, security and digital transformation, technology consulting, and professional writing services (including blog content, technical documentation, and product copy). Scope, fees, and timelines are defined in a proposal, statement of work, or invoice.

Client responsibilities

Provide timely access, feedback, and materials needed for delivery.
Ensure you have rights to content and data you supply.
Pay invoices according to the stated payment terms.

Intellectual property

Unless otherwise agreed in writing, upon full payment you own deliverables created specifically for you. We retain rights to our pre-existing tools, frameworks, and know-how. We may reference anonymised project outcomes in portfolios unless you request otherwise in writing.

Payment

Invoices are payable to the account details published on this website (account name Rehan Mustafa, nsave GBP). Quote your invoice number on every transfer. Late payment may pause delivery until balances are cleared.

Confidentiality

Both parties will protect confidential information shared during an engagement and use it only for performing the work.

Warranties & liability

Services are provided with reasonable professional care. Except where prohibited by law, our total liability arising from an engagement is limited to the fees paid for that engagement in the three months preceding the claim. We are not liable for indirect or consequential loss.

Acceptable use of the website

Do not misuse the site (including attempts to disrupt security or scrape content at scale). We may suspend access that harms the site or other users.

Governing law

These terms are governed by the laws of England and Wales, without prejudice to mandatory consumer protections that may apply in your country.

Contact

SRS TECH · C74/1, Block 4, Gulshan-e-Iqbal, Karachi, Pakistan · info@srstech.co.uk · +44 7459 002832

SRS TECH

Engineering intelligent software, AI systems, automation, and professional writing.

C74/1, Block 4, Gulshan-e-Iqbal, Karachi, Pakistan
+44 7459 002832 · info@srstech.co.uk

Invoice payments

Account name: Rehan Mustafa
Bank: nsave (GBP)
Sort code: 04-09-72
Account number: 00714067

For invoice settlement and payment verification. Quote your invoice number on the transfer reference. Questions: info@srstech.co.uk

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